ANKUR DESAI
RESUME

Proffessional Experience
Educational Qualification
Sep 2015 - Present INFOM ATOMICKA (TECH) P LTD
Sr. TECHNOLOGY SPECIALIST - IT
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Maintenance of Active Directory Forest
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Preparation of IT Policy Documents
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Steamlining of IT activities.
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Installation of Freebsd based PFsense Firewall proxy Server.
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Changing of Windows based workstation to Ubuntu based work environment.
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Respondible to re-design the network and work environment to complete open source keeing in mind security and ease of use.
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Website maintenance for inhouse as well as clients.
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Part of the Team which created Social Media and Social media marketing plan.
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Designing, maintaining and distributing of Company newsletters.
Mar 2015 - Sep 2015 CAPTIVEWAY INDIA
SOLUTIONS P LTD
IT Admin
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Implementation & Maintenance of Zimbra Mail Server, Squid Firewall proxy Server.
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Maintenance of Active Directory Forest
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Responsible for developing a Social Media Marketing plan.
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Responsible for Event Management for Event such as CII/GES Events.
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Maintenance of Corporate website on Goddady hosting
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Installation and maintenance of OTRS ticketing system with active directory integration.
Installation of Redmine project management web application with active directory support.
Sep 2012 – Mar 2015 SELF EMPLOYED
KEY DELIVERABLES
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Installation and maintenance of MS Exchange 2003 Server Enterprise Edition.
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Providing solutions and Maintenance of Asterisk PBX systems.
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Implementation of Client to Site VPN's [Cisco Client VPN] for Remote Users to access Central Site Resources.
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Publishing Servers FTP, HTTPS to access from Internets [NAT & PAT].
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Administration and Maintenance of Windows 2008 Severs.
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Installation and maintenance of Ubuntu based servers and clients.
Mar 2008 – Aug 2012 SPI TECHNOLOGIES INDIA P LTD
TECHNICAL SPECIALIST - IT
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Implementation of redundant & failover on windows 2008 Cluster.
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Installation and maintenance of MS Exchange 2003 Server Enterprise Edition.
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Maintenance is installation of upgraded DELL EMC CX420 NAS box.
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Troubleshooting Various WAN connectivity’s Like Point to Point, VPN, Inter-Office Wireless Lan.
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Analyzing Bandwidth utilizations on WAN connectivity’s.
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Coordination with ISPs to commission New links.
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Implementing Internet Usage Policies according to the client’s requirements.
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Configuration & Maintenance of Hub & Spoke IPSec VPN’s as per the client’s requirements.
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Implementation of Client to Site VPN’s [Cisco Client VPN] for Remote Users to access Central Site Resources.
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Publishing Servers – FTP, HTTPS to access from Internets [NAT & PAT].
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Managing IP allocation to clients and ensuring minimal downtime.
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Mass deployment of 100 Nos Desktops on commissioning of new Facility.
Projects Worked:
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Upgrading the existing EMC NAS box with a
new high storage NAS box.
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Installation, Configuration and testing of
Asterisk NOW Open Source IP PBX.
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Installation and configuration of the Microsoft
SCCM Server
Nov 2007 – Feb 2008 HUMAN FACTORS INTERNATIONAL
MANAGER IT
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Managing Desktop Related issues windows OS support
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Installation Microsoft Office, windows 2000, windows 2003 & windows 97
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Configuration and troubleshoot outlook mails box.
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Configuration of ADSL and WiFi routers for internet
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Managing redundant Internet links to maintain 100% uptime.
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Managing DHCP Clients using MS DHCP Server.
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Configuring Printers for users
Jul 2005 – Oct 2007 SPI TECHNOLOGIES INDIA P LTD
ASSISTANT MANAGER IT
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Implementation of redundant & failover on windows 2003 Cluster.
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Installation and maintenance of MS Exchange 2003 Server Standard Edition.
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Maintenance is installation of the DELL EMC CX300 NAS box.
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Implemented IT Helpdesk workflow and automated the same with tool based Management to map internal and external service level metrics.
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Troubleshooting Various WAN connectivity’s Like Point to Point, MPLS and ISDN.
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Coordination with ISPs to commission New links.
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Implementation of Active Directory authentications in a Forest/domain environment.
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Implementation of Client to Site VPN’s [using Watchguard Firebox III] for Remote Users to access Central Site Resources.
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Publishing Servers – FTP, HTTPS to access from internal & external network.
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Managing IP allocation to clients and ensuring minimal downtime.
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Mass deployment of 350 Nos Desktops on commissioning of new Facility.
May 1999 – Jun 2005 KOLAM INFORMATION
SERVICES P LTD
SUPERVISOR SYSTEMS
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Installing and maintain a windows Active Directory Environment.
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Implementation and maintenance of MS exchange 2000.
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Leading a team of 6 IT Helpdesk Engg.
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Guiding and orientation of IT Helpdesk Engg to troubleshoot and resolve helpdesk related
problems.
Mar 1998 – Apr 1999 PURETECH INDIA P LTD
IT ENGINEER
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Maintaining and managing Desktop Related issues.
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Managing and creating login scripts for Novel Netware environment.
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Installation and Maintenance of Novell Netware 4.11.
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Troubleshooting and Mapping of Laser Printers with Novell Netware.
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Configuring Workstations to Auto-boot from Novell Server.
2001 Diploma in Global Networking
Indian Institute of Hardware Technology First Class.
Pondicherry
1997 Bachelor of Engineering in Mechanical Engg
Sri Aurobindo International Centre of Education, Pondicherry
Certifications
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Microsoft Certifications (Online – Enterprise Agreement Program)
Workshops
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Participated in VMware Sessions conducted by VMware.
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Attended one day Symantec Seminar Session conducted by Symantec.
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Participated in Microsoft Teched 2004 conducted by Microsoft.
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Participated in Microsoft Online Training Program conducted by Microsoft Enterprise Agreement Program.
Awards
Certificate of Excellence - Infom Atomicka (Tech) P Ltd
Most Valuable Performer - Kolam Information Technology
Pvt. Ltd .
Languages
Average Good Excellent
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English
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French
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German
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Gujarati
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Hindi
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Tamil
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Sanskrit